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Charlotte is the face of customer service at Greenhous Vauxhall.

Charlotte is the face of customer service at Greenhous Vauxhall.
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For customers entering the Greenhous Vauxhall dealership in Trench Lock, Telford the first smiling face they may see is that of Charlotte Nicholson. As the Showroom Host, Charlotte welcomes customers and points them in the right direction to suit their needs.

It is not just a welcoming presence that Charlotte fulfils in her role.  She is kept busy handling incoming calls and delegating them to the correct destination, checking on the sales executives diaries and placing advertisements on Autotrader for the dealership and the Greenhous Vauxhall Van Centre in Willenhall.

Charlotte lives in Newport and spent some of her younger years in Johannesburg where her family had a business.  Travelling is her passion and, when she is not climbing the Wrekin with her dogs, she is planning her next foreign holiday, Greece being on the horizon.

Working is a car dealership is a change of direction for Charlotte and her background is in retail.  She graduated up through the ranks to eventually become a manager of a clothing retail shop.  Speaking of her new placement Charlotte says: “I am really enjoying the change.  It has been challenging, but I have had lots of support and feel looked after in a very pleasant work environment.”

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