The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance.
All winners of the quarterly awards are automatically entered into the national, annual awards which are announced at the beginning of the following year. Peter Wilson, General Manager – Dealer Relations at Motability Operations, explains: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Greenhous Vauxhall. Many congratulations to them on their award.”
Celebrating their Motability Dealer Award win, Richard Potts, franchise director from Greenhous Vauxhall, said: “All of us at Greenhous Vauxhall are incredibly proud to win this Motability Dealer Award and are pleased that the work of colleagues Chris Pickering and Geoff Lowe has been recognised for their dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors in 2015.”
Pictured are left to right: Richard Potts, Geoff Lowe (After Sales Manager), Simon Foulkes, (Dealer Development Manager – Motability Operations), Chris Pickering (Motability Specialist), Dan Foskett (Sales Manager).