The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance. All winners of the quarterly awards are automatically entered into the national, annual awards which are announced at the beginning of the following year.
Peter Wilson, General Manager – Dealer Relations at Motability Operations, explains: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Greenhous Vauxhall. Many congratulations to them on their award.”
Celebrating their Motability Dealer Award win, Richard Potts, Vauxhall Franchise Director from Greenhous, said: “All of us at Greenhous Vauxhall are incredibly proud to win this Motability Dealer Silver Award and are very pleased that Chris Pickering and Geoff Lowe have been recognised for their dedication to working in partnership with the Scheme, which is renowned for its high standards. We also wish to show our appreciation of Rob Davies who is part of our sales administration team. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors in 2016.”
Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.
For more information about the Motability Scheme, visit www.motability.co.uk or call 0800 953 7000.
For more information on Greenhous Vauxhall please call 01743 352244 or 01952 265417. Visit the website at http://www.greenhous.co.uk/
Pictured are: (l to r) Chris Pickering (Vauxhall Motability Specialist), Dan Foskett (Sales Manager), Simon Foulkes (Motability Dealer Development Manager), Richard Potts (Franchise Director) and Geoff Lowe (Aftersales Manager).