In the event of an accident, make sure you coming running to us.

Unfortunately, accidents happen. But sometimes when they do, insurance companies prefer customers to use a bodyshop selected by them, rather than you, the customer. This often means genuine parts are not fitted to your car.

In other words, your Vauxhall is not having the Vauxhall treatment it deserves. With our Accident Management, we'll make sure that doesn't happen. In fact we will take care of everything. Recovery*, courtesy car, repairs and more.

If you have an accident, we can:

• Arrange roadside recovery* and a replacement vehicle
  
  
• Contact your insurer for you, and handle your claim on your behalf
  
  
• Repair your Vauxhall at an Approved Bodyshop, using approved techniques and genuine Vauxhall parts, to the highest quality standards
  
  
• Certify all your repairs, to protect future resale of your Vauxhall.

Right to choose

It's your right to tell your insurer where you want your vehicle repairs completed. 

Choosing our Approved Bodyshop guarantees your Vauxhall is repaired to the highest standards, meaning your safety isn't compromised in the future.

Our Approved Bodyshop service guarantees: 

• ​Genuine Vauxhall Parts
• Vauxhall-approved repair techniques 
• Vauxhall-trained staff and certified procedures 
• The highest standards, with an annual audit to confirm approved status

Our team has to demonstrate excellent customer service, too, so we're sure to look after you.​

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Minor repairs ​

If you're vehicle suffers a small dent or scrape, we'r​e on hand to provide high quality, affordable, repairs. You might not even choose to claim for a repair on your insurance. 

Our expert bodyshop technicians are trained to perform any size of repair and return your Vauxhall to you in excellent shape.

We can also advise on the most suitable repair method and - because we've achieved Approved Bodyshop status - we deliver great customer service too.

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Our Ex​pertise

Our Approved Bodyshop is on hand if you need repairs to the ​bodywork of your Vauxhall - whether its a mere scratch, a dent or repairs after an accident. 

Our technicians are trained to the highest standards, and can provide expert advice on all types of repair. They'll restore your Vauxhall to top condition using only approved equipment and repair techniques, and genuine Vauxhall parts. ​

Our Standards

Our Approved Bodyshop works to the strictest standards throughout the repair process - standards that cover premises, equipment, training, bodyshop, skills and working practices.

To receive and retain 'approved' status, our bodyshop is audited annually, ensuring we deliver outstanding technical, quality and service standards to both you and your Vauxhall.

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To find out more please complete the form below.

Terms & Conditions:

*Accident recovery is provided when you use Vauxhall Accident Management to handle your claim on your behalf, either with your insurance provider (where the accident was your fault) or with the third party insurance provider (in the instance where the accident was not your fault). If you cancel the recovery of your vehicle you will be liable for any cancellation charges. If your insurer rejects your claim you will be liable for any recovery costs incurred. Vauxhall Accident Management is provided on behalf of General Motors UK Limited t/a Vauxhall by Retention UK Ltd, which is registered in England and Wales Company No. 05687158 at Batchworth House, Church Street, Rickmansworth, Herts, WD3 1JE and regulated by the Claims Management Regulator in respect of regulated claims management activities. Retention UK Ltd is an appointed representative of Original Insurance Services Ltd which is regulated by the Financial Conduct Authority. This service may be reduced if you are not comprehensively insured or your policy has restriction in cover. Calls to 0333 numbers cost the same to call as geographic UK landline numbers (starting 01 and 02). They are also included as part of inclusive call minutes and discount schemes from all major mobile phone and landline operators or where this has been exceeded, charged at the standard geographic rate.